Company Profile
Sentara Health
Company Overview
Sentara Health celebrates more than 130 years in pursuit of its mission—"We improve health every day." Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and it is among the top 20 largest not-for-profit integrated health systems in the country. Sentara has over 32,000 employees at 12 hospitals in Virginia and Northeastern North Carolina and the Sentara Health Plans division, which serves more than one million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety and is strategically focused on innovation and creating an extraordinary healthcare experience for its patients and members.
Company History
Background, Culture & Strategic Focus
Sentara Health was founded in Norfolk, Virginia, in 1888 as the 25-bed Retreat for the Sick, beginning Sentara’s rich history in the Commonwealth of Virginia. Today, it is the largest integrated healthcare delivery system in Virginia and the Commonwealth’s second largest private employer contributing $17.4 billion in economic impact and supporting over 69,000 jobs. With approximately $13 billion in annual operating revenue and consistent Aa2/AA financial rating, Sentara invested nearly $294 million in community benefits in 2023. The organization is governed by a 15-member Board of Directors.
Sentara launched a new strategic plan in 2023 entitled, “One Sentara: Our Way Forward.” This five-year plan focuses on intentionally bringing the system’s healthcare delivery and health plan service offerings into closer alignment to better serve consumers—the system’s patients, members, and communities. One Sentara focuses on deepening and broadening Sentara’s relationships with these consumer groups by creating simple, seamless, personal, and more affordable experiences throughout their individual healthcare journeys. The plan’s five strategic imperatives—Exceptional Consumer Experience, Engaged Colleagues & Inclusive Culture, Transformative Growth, Community Impact, and Seamless Connected Systems—drive annual goal setting and establish a prioritized roadmap for successfully executing on One Sentara.
Notable Accomplishments / Recognition
MISSION, PURPOSE, AND VALUES
Mission—We improve health every day.
Purpose—Sentara exists to be the trusted partner to individuals and the community in their journey to health and well-being.
Values—People, Quality, Patient Safety, Service, and Integrity.
SENTARA CULTURAL ATTRIBUTES
Our cultural attributes are the values, beliefs, and norms that shape the behavior and actions of our leaders and colleagues:
• We exist for our customers. Build strong relationships and solutions with honesty, integrity, and authenticity.
• We collaborate. Partner with purpose, communicate with courage, and ensure diverse voices are at the table.
• We empower. Encourage and reward decision-making, thoughtful risk-taking, and accountability.
• We continuously learn. Cultivate curiosity, examine the evidence, and grow from mistakes and successes.
• We deliver. Focus on outcomes, honor commitments, and achieve results.
Benefits
Time Off (Vacation/Sick/Floating Holiday)
Sentara's Paid Time Off (PTO) plan is designed to support your well-being and reinforce a culture of
performance and trust across the enterprise. Your PTO program is a flexible, non-accrual plan. There
is no annual limit or “bank”, it is designed for responsible, self-managed use, grounded in performance
and trust.
Senior Leaders are encouraged to take at least four weeks off per year, not including recognized
holidays. In addition, you will receive 100% salary continuation for up to 12 weeks during approved
FMLA/medical leave for your own illness or injury. Sick time would be utilized to supplement disability
if the leave goes beyond 12 weeks.
Sick Leave
Sentara’s Sick Leave Plan is here to support your health and the well-being of your immediate family.
Sick Leave is accrued each pay period and can be used for your own illness or to care for a family
member. Full-time Senior Leaders will accrue 5 days of Sick Leave per Plan year. The Sick Leave
bank maximum is 960 hours.
Floating Holiday
In addition, Sentara provides a Floating Holiday. A Floating Holiday is a paid day off that you may take
at your discretion, that is not restricted to any particular date, that can be used for a personal
observance, important holiday, volunteering and more; so you can take time off for any reason that is
meaningful and important to you! This flexible holiday is available to every Full-time and Part-time
colleague, is paid at your regular hourly rate and must be used during the Plan year.